Insurance AI Solutions

Provides explainable, contextual risk guidance to adjusters by analyzing claim data, communications, and documents as they arrive—helping adjusters prioritize actions, identify risk, and make better decisions earlier in the claim lifecycle.

Predicts the likelihood and timing of attorney engagement.

Scores demand packages for severity and litigation risk.

Extracts exposure, injury, and liability signals from unstructured documents.

Detects litigation likelihood before attorney involvement by analyzing claims language and behavioral signals.

Charlee’s Early Severity Signal Detection flags potential high-severity claims within 30–60 days—before attorney involvement—by analyzing claim patterns learned from millions of cases. This enables claims teams to intervene early, reduce litigation risk, and control costs, with average savings of $8K–$20K per claim and a 25% drop in attorney representation. The result: faster triage, smarter oversight, and improved financial outcomes.

Benchmarks severity, litigation, and leakage against peer benchmarks.

Enhances FNOL data quality and early risk detection by identifying missing, incomplete, or high-risk signals at intake—ensuring critical details are captured early and claims are routed with the right level of urgency and expertise.

Charlee’s AI flags bodily injury claims with high-severity potential early—by analyzing structured and unstructured data like injury codes, adjuster notes, and medical records—enabling faster triage and better outcomes. With 60% quicker specialist escalation and $7K–$18K savings per claim, insurers reduce litigation risk, avoid over-reserving, and improve claimant satisfaction from day one.

Charlee’s DocuCharlee transforms time-consuming document review into real-time intelligence by summarizing medical records, demand letters, and legal documents using AI. It reduces review time by 75%, flags key details like trial dates and exposures, and saves $300–$500 per claim—helping adjusters act faster, set more accurate reserves, and reduce litigation risk from day one.