Product and pricing AI practice library32
DesignSTR-01
Product AI transformation thesis
Define how AI will improve product insight, design, pricing, speed, portfolio health, and actuarial capacity while protecting customers and market stability.
PilotSTR-02
Product lifecycle and decision map
Map product ideation, research, coverage design, actuarial analysis, rate selection, filing, launch, monitoring, renewal, change, and retirement decisions.
OperateSTR-03
Use case outcome and boundary
State the product, jurisdiction, users, task, decision influence, exclusions, human authority, risk, measures, and unacceptable outcomes.
ImproveSTR-04
Portfolio sequencing and dependency plan
Sequence initiatives using customer value, actuarial readiness, data, filing, technology, vendor, workforce, jurisdiction, and change dependencies.
DesignDES-01
Customer need and market evidence
Use credible customer, producer, claims, exposure, competitor, regulatory, and market evidence with stated limitations and traceable sources.
PilotDES-02
Coverage feature and contract design support
Support coverage and contract design without inventing legal meaning, obscuring exclusions, or replacing accountable product, legal, and actuarial review.
OperateDES-03
Competitive and distribution analysis
Compare products, rates, channels, competitors, and market segments using consistent definitions, appropriate permissions, and documented context.
ImproveDES-04
Scenario and unintended consequence review
Test plausible market, catastrophe, inflation, behavioral, distribution, selection, and customer scenarios, including unintended availability effects.
DesignDAT-01
Actuarial data quality and provenance
Assess relevance, completeness, accuracy, consistency, timeliness, lineage, reconciliation, and material limitations of actuarial data.
PilotDAT-02
Exposure loss and trend definitions
Define exposures, premiums, losses, expenses, development, trend, catastrophe, credibility, and aggregation consistently across analyses.
OperateDAT-03
External data and proxy review
Review external data for provenance, permission, stability, representativeness, proxy risk, unfair discrimination, and ongoing availability.
ImproveDAT-04
Assumption governance and expert judgment
Document assumptions, rationale, alternatives, sensitivity, uncertainty, ownership, review, expert judgment, and change triggers.
DesignPRC-01
Model purpose method and limitations
Define model purpose, intended use, method, target, population, inputs, output, limitations, uncertainty, validation, and prohibited uses.
PilotPRC-02
Segmentation classification and indication
Use actuarially supportable classifications and segmentation, reconcile modeled indications, and document selected rates and judgment.
OperatePRC-03
Rate impact and affordability analysis
Evaluate rate changes by coverage, territory, class, customer segment, distribution, and protected or proxy-relevant groups where permitted.
ImprovePRC-04
Filing documentation and regulator support
Maintain filing-ready methods, exhibits, data, assumptions, selections, model documentation, version history, approvals, and regulator responses.
DesignHUM-01
Actuarial authority and accountability
Assign qualified actuarial ownership for methods, assumptions, selections, communications, filings, monitoring, and escalation.
PilotHUM-02
Review challenge override and escalation
Require independent challenge, documented overrides, limits, escalation, conflict management, and resolution for material decisions.
OperateHUM-03
Fairness and disparate impact assessment
Test for unfair discrimination and material disparities, investigate causes, evaluate alternatives, and document remediation or justification.
ImproveHUM-04
Communication disclosure and recourse
Communicate methods, assumptions, uncertainty, limitations, reliance, material findings, customer impacts, disclosures, correction, and recourse.
DesignTEC-01
Model and agent validation
Test predictive and generative components for performance, calibration, stability, fairness, robustness, retrieval, prompts, tools, and failure modes.
PilotTEC-02
Tool access security and resilience
Control identities, permissions, data access, secrets, prompt injection, model actions, filing artifacts, logs, rollback, and safe failure.
OperateTEC-03
Reproducibility version and change control
Preserve datasets, code, prompts, configurations, model versions, assumptions, selections, approvals, outputs, and reproducible results.
ImproveTEC-04
Vendor data model and evidence controls
Align vendors on data, models, methods, validation, fairness, security, changes, incidents, evidence, regulatory cooperation, continuity, and exit.
DesignMON-01
Production performance and drift monitoring
Monitor calibration, discrimination, stability, drift, overrides, data changes, defects, thresholds, investigation, remediation, and revalidation.
PilotMON-02
Price adequacy and loss emergence review
Compare indicated and selected rates with premium, exposure, loss emergence, trend, expense, profitability, and uncertainty by segment.
OperateMON-03
Mix concentration and availability monitoring
Monitor mix shifts, concentration, new business, retention, affordability, availability, eligibility, distribution, and unintended market effects.
ImproveMON-04
Complaint market conduct and feedback
Connect complaints, producer feedback, filing questions, market conduct, adverse outcomes, incidents, and near misses to root cause and change.
DesignGOV-01
Product pricing AI governance
Set ownership, risk tier, approvals, validation, filing status, monitoring, material change, restrictions, incidents, and retirement decisions.
PilotGOV-02
Jurisdiction filing and compliance review
Confirm current state requirements for rates, rules, forms, unfair discrimination, explanations, records, privacy, AI, and third-party reliance.
OperateGOV-03
Economics capacity and workforce realization
Connect AI use to product quality, cycle time, filing quality, portfolio results, customer outcomes, actuarial capacity, skills, and total cost.
ImproveGOV-04
Experience studies and continuous improvement
Use experience studies, monitoring, regulator feedback, complaints, incidents, and market changes to improve, revalidate, restrict, or retire systems.